How To Reduce Results In Batch - Android

Overview

When SurveyToGo synchronizes your survey results it sends to the server a batch of 11 (by default) results at once (due efficiency issues). In weak devices it might overflow the device internal memory and they will receive an error message. In case you encounter this issue we recommend changing the batch size to 1. In order to define the maximum number of result in a single batch send to the server please follow the next steps.

Reduce results in batch on Android device

Step 1: Open the “Options” menu

To open you “Options” menu do:

1. Locate the global settings button on your device and click it, the SurveyToGo menu will open and click on the ‘Options’ button.

    

   
   
   

2. That’s it!
   

Step 2: define the maximum number of result in a single batch

To define the maximum number of result in a single batch, follow the next steps:

1. Scroll down and select “Results in a batch”
   

    

   
   
   

2. Change the maximum number of results in a batch (We recommend to change it to 1) and click “OK”
   

1. That’s it!
   

Step 3: Sync your surveys

1. Go back to the home screen and locate the global settings button on your device and click it, the SurveyToGo menu will open and click on the ‘Sync surveys’ button.
   

1. That’s it!
   

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