How to Configure Users that will Receive system notification email


We’ve now added the ability to configure which user(s) will be email notified for which events of the system.



User must have an email address associated to his user account, to verify an email is associated to the account - open User Management and find their email under the Email Work column:

If there is no email address, right click on the user and open 'User Properties':

Navigate to the 'User Details' tab and make sure an email address is set in the 'Email' field, if not you can add one.


1. The new screen is under the My SurveyToGo Account node: 

2. Click on 'Add User' to choose the users you would like to receive the notifications.

Please note: We’ve made a separation between interview/storage space balance notifications and invoices/purchase notifications:


That's It!

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request



Please sign in to leave a comment.