The SurveyToGo Android app upgrade process

Overview

 

The SurveyToGo Android app version is determined first when you download and install it on your device from the Play Store or the installation link.
Once installed you can view your Android app version through the main menu in the Login screen -> About:

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When you register your version is registered in our systems and is Organization wide.
It means that every Android app, when launched, verifies with the server if the version is the latest as defined per the Organization. If the Organization version is a later version (only later than the current) the app will download the latest.

The below describes the process to follow to make the upgrade take effect (after configured on the central systems by the Dooblo support team).

1. Step 1: Check for updated version

2. Step 2: Install updated version

 

Step 1: Check for updated version

Usually, if the Auto-Sync is enabled in the app (it can be found in the app’s Options menu), and there’s a later version than the one installed on the device, once you’ll login to the app, the upgrade message will pop.

Yet if the Auto-Sync is off, you can still check for later version through the “About” button -> "Check for a new version":

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If indeed there’s an updated version that is later than the one installed on the device, you’ll receive this message, that you’ll need to confirm:

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If there’s no newer version to upgrade to, you’ll get a proper message noting that as well.

**Note: To get the upgrade message the device need to have a valid internet connection.

 

Step 2: Install updated version

Once confirming the upgrade message, just follow the installation instructions.

 

That’s it!

Visit us at: http://www.dooblo.net

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