How To Overcome PC Surveyor Issues

Overview

Sometimes when running surveys that were scripted in a new studio version while the PC Surveyor application is an older version (147 or less) the following error will appear:

Steps

  1. Complete and sync any results/attachments currently stored on your PC surveyor. Make sure the PC surveyor does not contain interviews that must be uploaded.
  2. Uninstall the existing PC Surveyor and install it from this link - https://stg.dooblo.net/ws/pcsurveyn/setup.exe

 

That's It !

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